Vae Guide

Billing Tab

The Billing subtab allows you to view or change the current billing contact, as well as credit card on file for your account.

Changing Your Billing Contact

To change your billing contact, click the Change Billing Contact link at the top right corner of the Billing Contact box. This will link to a page with a box titled Update Billing Contact. Update all the fields and click the Save Billing Contact button to complete the process of updating the billing contact.

Please don't use an E-Mail address hosted on Vae for your Billing Contact. In the rare event of a Vae downtime, we need to be able to contact you through alternate means.

Changing Credit Card on File

To change your credit card on file, click the Change Credit Card on File link at the top right corner of the Credit Card box. This will link to an external page at https://vae.vaesite.com/:

Enter your information into the box labeled Enter Credit Card Information and click the Change My Payment Information button to complete the process of updating your credit card on file.

Caution

To protect us from fraud, we manually approve credit card changes. So, changes won't show up immediately on the Billing tab. Changes will typically reflect within 1 business day.